Privacy Policy

Learn how New Global Reserve LLC collects, uses, protects and manages personal information.

Privacy Policy Sections
Updates to our Global Privacy Policy — January 2023

Your privacy is a critical priority for New Global Reserve LLC, so we want to keep you up-to-date on how we handle your personal information. As part of our efforts to continually improve our Services and protect your privacy, we are making changes to our Global Privacy Policy to provide further clarity about how we collect, use and disclose your information.

We have also simplified the policy’s layout to make it easier for users to navigate and created a separate Privacy Notice for residents of California. You may review the Global Privacy Policy here.

Key Changes

What Data We Collect — We clarified what personal information we collect and where we collect it from to provide greater transparency.
How We Use Your Information — We have more clearly linked the reasons why we use your personal information.
How And Why We Share Your Information — We will provide more details on the types of service providers, partners, and other third parties that help us to provide and improve our Services.
Expanded Choices — We have provided more information about your privacy rights and how to exercise them.
New Regulations — We have updated the policy to align with the requirements of new data privacy laws in the United States and globally.
These changes will become effective on February 20, 2023. You do not need to take any action at this time. If you have any questions about this notice, please contact us at .

By continuing to use our Services on or after February 20, 2023, you are agreeing to the updated Global Privacy Policy.

Thank you,
The New Global Reserve LLC Team.

Privacy policy as of August 2022

This Privacy Notice describes how New Global Reserve LLC (together with its parent organization and affiliates “Global Reserve”, “us”, “we” or “our”) gathers and uses personal information about you when you communicate with us and when you visit this website, New Global Reserve LLC website, that link to this Privacy Notice; how we protect and share this information; and the rights you may have in relation to this information.

When you are a fund investor or a beneficiary, our information practices are explained in separate notices such as our subscription materials or candidate privacy notice.

Please read this Privacy Notice carefully, and consult our Terms of Use for more information about the general terms and conditions regarding your use of the Sites.

If you are a Resident in Asia, North America, South America, Africa — including Kenya, Tanzania, South Africa, Nigeria, Egypt, Morocco, Ghana and Senegal — or Australia, please review the Additional Information section for these residents and the Notice at Collection and Use of Personal Information for a description of your rights under the California Consumer Privacy Act (CCPA).

In the event that you have any questions or concerns about this Privacy Notice, if you object to our uses of your personal information, or if you wish to exercise your rights under applicable law, please contact us at .

A. The Types of Information We Collect and How We Collect It

When you visit and browse the Site or communicate with us, you may directly provide us with information, including personal information, and we will collect certain information automatically or through other sources.

When we use the term “personal information”, we mean any information that can help us directly or indirectly identify you and as otherwise defined under applicable law.

1. Information You Provide to Us

In order to access certain services provided via the Sites or to request certain information from New Global Reserve LLC via the Sites, you may be required to provide certain personal information.

Depending on how you interact with us and which Site you are visiting, including if you are a vendor that we interact with, we may collect the following categories of personal information from or about you:

Financial information — Certain financial information protected under federal or state laws, like a signature, bank account, or other financial information.
Personal details — Including characteristics of protected classifications under certain federal or state laws, such as gender or marital status, or information that might be considered special category data or otherwise sensitive under applicable law, including racial or ethnic origin.
Commercial information — Including records of products or services purchased, obtained, or considered, or other purchasing histories or tendencies, including funds invested, investments considered, or sources of wealth.
Education information — Including information that is not publicly available, and personally identifiable information as defined in the Family Educational Rights and Privacy Act.
Internet or electronic network activity — Including certain technological information like interactions with our Site or use of certain online tools.
Professional or employment information — Including occupation, compensation, employer, title, certifications, and professional license numbers.
Inferences — Inferences drawn from any of the information identified above to create a profile reflecting your preferences or similar information.

You may also be required to provide a username and password to access certain features.

If you choose to not provide us with information, you might not be able to gain access to certain information and services on the Sites which rely on such information.

2. Information We Collect Automatically

We also collect information about you automatically, which may include personal information.

For example, when you visit the Sites, we collect your IP address, your browser type, your operating system, the pages you view on the Sites, the duration of your visit, the pages you view immediately before and after you access the Sites, and the search terms you enter on the Sites.

We generally collect this information using cookies. For more information on our use of cookies and other technologies, please review Our Use of Cookies and Similar Technologies below.

Other technical methods including web beacons may involve the transmission of information either directly to us or to another party authorized by us to collect information on our behalf.

We may also use these technical methods in HTML e-mails that we send visitors to the Sites to determine whether such visitors have opened those e-mails and/or clicked on links in those e-mails.

If you communicate with our employees and other staff members via email, telephone, or other electronic channels, our information technology systems record details of those communications, sometimes including their content, for compliance and record-keeping purposes.

3. Additional Information Collection Practices

We may collect personal information about you from other sources such as our service providers or other vendors that assist with our business.

Additionally, some of our third-party partners may ask you to provide personal information on their websites and may share such personal information with us, as governed by their respective privacy policies.

The third-party partners from which we receive personal information include web hosting providers.

We may receive information related to name, occupation, address, and contact information from such third-party partners.

Our use of information received from such a third-party will be dictated by the third party’s privacy policy and not this Privacy Notice.

We will link the information that we collect automatically with the information you provide us, and we will combine the information we collect online with information we collect offline or that is collected by third-parties.

4. How We Use the Information We Collect

How we use your personal information may vary depending on how you interact with us and which Site you are visiting.

Generally, we use information we collect about you primarily to provide services to you in accordance with any contract with you, communicate with you, and manage and improve our services for you and our other investors, as permitted by applicable laws.

We may collect, use or process your personal information for the following business or commercial purposes, and the lawful bases for our processing include the following:

Respond to your requests for forms, literature, or information, on the basis that it is in our business interests to respond to your requests, and you have requested that we do this.
Manage and administer customer services, including but not limited to the administration of your customer account.
Process transactions as necessary to meet our contractual obligations to you.
Provide you with the services you have requested.
Prepare investor disclosure materials. This is necessary to comply with our legal obligations, to meet our interests in managing our business effectively, and for informing you and our other investors about how we are meeting your expectations.
Improve the Sites and learn about how visitors use the Sites.
Maintain security and prevent or detect crime and fraud.
Communicate with you about our products and services and support our business development and marketing initiatives.

B. Our Use of Cookies and Similar Technologies

We use cookies, web beacons and other similar technologies for a variety of purposes such as to better understand, customize and improve the user experience of our Sites, services and offerings, and market to you.

Cookies are small files that a website sends to your computer or device while you are viewing the website, or other technical methods to track visitor usage, including web beacons, which are small pieces of data that are embedded in images on the pages of a website.

For example, when you return to our Sites after logging in, cookies provide information to the Sites so that the Sites will remember who you are.

Cookies may also be used by our service providers or other business partners.

We collect such information through the following technologies (collectively “cookies”):

Cookies. Cookies are small data files stored on your browser or device. Cookies may be served by the entity that operates the website you are visiting (“first-party cookies”) or by other companies (“third-party cookies”).
Log Files. Tools that track actions occurring on the site, and collect data including your IP address, browser type, location, Internet service provider, referring/exit pages, and date/time stamps.
Web Beacons. These “tags” and “pixels” are electronic files used to record information about how you browse the Site.
Social Media Widgets. These are tools that allow us to provide certain social media features such as links to Twitter, LinkedIn, and YouTube.

The Sites may contain links to websites operated by third-parties, and your personal information may be collected by those third-parties when you use their websites.

Should you choose to visit these third-party sites, you should review their privacy policies to ensure you understand and are comfortable with their practices concerning your information.

We do not accept, and do disclaim, any responsibility for the privacy policies and information collection, use, and sharing practices of any third-party website (whether or not such site is linked on or to the Sites).

These links are provided to you for convenience purposes only, and you access them at your own risk.

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